All case studies

The end of apps as we know them   (clapping of thunder) For the last 20 years, UX design has been largely about designing destinations : individual apps, each with their own flows, mental models, accessibility trade-offs, and learning curves. Booking a holiday? Open Booking.com . Buy something? Open Amazon. Manage work? Open another app. But what if apps stopped being destinations altogether? In a quantum-powered future, applications don’t disappear, they dissolve into servic